Last updated: September 2026
JBH Solar UK respects your privacy and is committed to protecting your personal information.
For the purposes of UK data protection law, the data controller is Jordan Bell-Henshaw trading as JBH Solar UK.
Contact:
Email: jordan@jbhsolaruk.com
When you contact JBH Solar UK, use this website, request information or book a service, I may collect information such as your name, email address, telephone number, property address or postcode, appointment details and information you choose to provide about your property or energy usage.
For solar PV and battery projects, this may also include electricity consumption data, electricity bills, tariff information, photographs of your property, roof or electrical equipment, proposed or existing system information, surveys, quotations and other technical information required to provide the requested service.
Payment information may be processed by the payment provider used through the website. JBH Solar UK does not normally store complete payment-card details directly.
Your personal information may be used to:
The lawful basis used will depend on the circumstances and may include taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, legitimate business interests or your consent.
Your information will not be sold to third parties.
Where necessary to provide a service, information may be shared with organisations involved in delivering or supporting your project, such as installation partners, subcontractors, technical service providers, equipment suppliers, software providers, payment processors or other professional advisers.
Only information reasonably required for that purpose will be shared.
The website and booking systems may also use third-party technology providers including GoDaddy. Video consultations may use services such as Zoom, and the website currently uses Google reCAPTCHA to help protect forms from spam and abuse. Google's own Privacy Policy and Terms apply to its reCAPTCHA service. JBH Solar UK
If you choose to join the JBH Solar UK mailing list, your details may be used to send relevant updates, educational content, offers or information about JBH services.
You can unsubscribe at any time.
Electronic marketing is handled in accordance with applicable data protection and electronic communications requirements. Information Commissioner's Office
Personal information will only be kept for as long as reasonably necessary.
Enquiry information that does not result in a project will normally be retained for up to 24 months, unless there is a legitimate reason to retain it longer.
Customer, project, design, survey, inspection, contractual and financial records may normally be retained for up to six years following completion of the relevant service, where appropriate for legal, accounting, warranty or contractual purposes.
Marketing information may be retained until you unsubscribe or request deletion, subject to any information that needs to be retained to record your preference.
Depending on the circumstances, you may have rights including access to your personal information, correction of inaccurate information, deletion, restriction of processing, objection to certain processing and data portability.
Where processing relies on consent, you can withdraw that consent at any time.
To exercise your rights, contact:
You also have the right to complain to the Information Commissioner's Office (ICO) if you are concerned about how your personal information has been handled.
Reasonable technical and organisational measures are used to protect personal information against unauthorised access, loss, misuse or disclosure.
This Privacy Policy may be updated periodically to reflect changes to JBH Solar UK, the website, technology or legal requirements.